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FAQs: Integrations
FAQs: Integrations

Frequently Asked Questions

Russell avatar
Written by Russell
Updated over a week ago

Integrations FAQs:

Q1. How does the app fire FB pixel?
The app implements exactly the same FB pixel firing logic as default Shopify checkout, please set FB Pixel ID to both Shopify and the app.

Q2. Will post-purchase revenue be posted back to FB?
Yes, enable this feature in the app FB Pixel advanced settings to post back post-purchase revenue to FB.

Q3. Will shipping cost value be posted back to FB?
Yes, enable this feature in the app FB Pixel advanced settings to post back shipping cost value to FB.

Q4. Which abandoned checkout apps are compatible?
The app synchronizes abandoned checkout data to Shopify, default Shopify abandoned checkouts email is not supported, any apps (email/SMS) that support Shopify Abandoned Checkouts are compatible, e.g. Klaviyo, Conversio, Abandonment Protector, etc.

More details, please refer to the article: How the app synchronizes abandoned checkouts to Shopify


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