Common error messages and solutions:
1. Admin Error: Not Found
Cause: This error message could be due to cookie clearing.
Troubleshooting Step: Please refresh your browser
2. Admin Error: Failed to Update PayPal
Cause: Invalid credential used.
Troubleshooting Step: Please make sure that you're using the Live credential and not Sandbox. Copy the correct client id and secret. They are very similar. most users have this problem.
3. Checkout: 404 Not Found
Cause: Normally displays on your checkout page after Intercart installation.
Troubleshooting Steps: Set you app proxy url as "/a/s" as Intercart will require this setting. You may go to https://support.intercart.io/en/articles/3049140-my-checkout-page-displays-404-error-after-intercart-activation for your guide and to walk you through with the process.
4. Checkout: Shipping Method don't show up
Cause: All stores are shipping profile now
Troubleshooting Steps: Default enable as shipping profile require “enable”. Please enable Shopify shipping rate at Intecart > More > Settings > Shipping Rate: Enable. Should fill the address to show shipping rates. If there's no address info, shipping method won't show as it is fetched from Shopify.
5. Checkout: I've updated a funnel but still showing me the previous settings
Cause: Your browser could cache old settings.
Troubleshooting Steps: Please go to preview funnel to see if Intercart is working: Intercart > Funnels > Intercart Checkout > ... > Preview Funnel
6. Checkout: Intercart Funnels' not working after theme update
Cause: A script is installed to theme by Intercart, the script could be removed accidentally.
Troubleshooting Steps: Re-enable Intercart to trigger theme script installation. You may refer to https://support.intercart.io/en/articles/3106348-intercart-funnels-not-working-after-theme-codes-update for the step-by-step procedure.